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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori McIntosh

June 26, 2024

5  out of  5
rating by Lori McIntosh
"Excellent customer service. Always responds within minutes to emails, phone calls and texts. Best agent we've ever had."
We responded:
"Lori, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - John"
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Jaime Lopez

May 30, 2024

5  out of  5
rating by Jaime Lopez
"Esther was really helpfull the whole time, she did an extrodinary job will defenetly go back and take there services again really r Recommend this place,fast, reliable"
We responded:
"Jaime, I’m happy to hear Esther took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! Thank you for your recommendation! Call us anytime. - John "
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Chris Parker

March 21, 2024

5  out of  5
rating by Chris Parker
"I love having the real alive people John, Yesenia & Ester in this office to explain things and give good advice."
We responded:
"Chris, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - John "
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De La Cruz E

January 23, 2024

5  out of  5
rating by De La Cruz E
"I am very grateful I’ve found this location. The staff specifically Yesenia has been super helpful with any questions or concerns I may have. She’s been attentive since I first signed up and I appreciate it greatly."
We responded:
"Hello! I’m happy to hear we could provide you with a positive insurance experience. We hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. Call us anytime. - John "
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Yvonne Aceves-Barro

January 3, 2024

5  out of  5
rating by Yvonne Aceves-Barro
"Esther and John were very informative. They answered all my questions and were very polite. I am very pleased. Thank you all!"
We responded:
"Yvonne, thank you for sharing! I appreciate your positive feedback about my team and our ability to help you effortlessly. We are always here! - John "
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Martha Robles

August 29, 2023

5  out of  5
rating by Martha Robles
"Thank you for answering all my questions and for explaining every one of them with great detail and patience. Just like family” I appreciate you!"
We responded:
"Martha, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We are always here for any questions your may have! - John "
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Allison Crenshaw

August 23, 2023

5  out of  5
rating by Allison Crenshaw
"John is an awesome agent. He's always available and willing to help out with any questions I have. Thanks again for all you do."
We responded:
"Allison, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - John"
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Brian Frias

June 13, 2023

5  out of  5
rating by Brian Frias
"I’ve been a customer of John Hernandez for about 4 years. I have life and motorcycle insurance and pretty soon car insurance as well. Let me tell you, he’s a great guy. Honest, caring, friendly, and knowledgeable about his insurance services and field. He’s helped me understand every policy and has answered every question I’ve had. On top of that he really cares about his customers, he’s really given me great life advise in the past that have changed things for the better for me now. He’s the only insurance agent I trust in the business."
We responded:
"Brian, I appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Thank you for your business! - John "
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Gabbie Watanabe

May 4, 2023

5  out of  5
rating by Gabbie Watanabe
"Ester has been so amazing with getting a new car insurance for me. As a new client I wanted to get quotes for a vehicle I was going to purchase she was so helpful and able to tell me all details. After the purchase I called her and she remembered me which made me feel that they care! Everything was saved from our previous conversation so it was easy and smooth. I had to call back to the office cause I was unable to come in to complete the document signing and spoke to John and he was amazing as well! Very friendly staff couldn’t be happier switching to State Farm."
We responded:
"Gabbie, the kind feedback you have provided is music to our ears! Thank you for your business. We will work hard for you each day. - John"
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BaitcalMediaGroup

March 31, 2023

5  out of  5
rating by BaitcalMediaGroup
"John Hernandez is the man, he has always help me personally and does not pass me off to staff members. He is really like a good neighbor. Love you bro."
We responded:
"Hello, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - John"
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Eddy .M

March 27, 2023

5  out of  5
rating by Eddy .M
"Came here to get Auto insurance, Yesenia was very helpful explaining the different policies and what they mean. I ended up paying less than I thought with good benefits and add ons. John was extremely helpful explaining to me about life insurance and the difference types."
We responded:
"Eddy, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - John "
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Andy Tobar

February 16, 2023

5  out of  5
rating by Andy Tobar
"John was great answered all my questions and presented different options for me within my budget. Definitely recommend him if you’re looking for a new insurance provider."
We responded:
"Andy, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - John"
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Alex

January 6, 2023

5  out of  5
rating by Alex
"Hey Mr Hernandez, you got the best customer service in town working behind those phones, Yesenia was great! She was wonderful and very professional. Answered all my questions and made me feel like family. I was lucky to find you guys. Thank you again Yesenia!!"
We responded:
"Alex, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for sharing this about Yesenia's service! - John"
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John Nelson

December 23, 2022

5  out of  5
rating by John Nelson
"John and his staff are Johnny on the spot, not only at the point of sale, equally so at the point of claim!!! Thank you all at John Hernandez State Farm."
We responded:
"John, thank you for providing us with such positive feedback! We will always have your best interests in mind! - John"
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Carlos Hernandez

December 21, 2022

5  out of  5
rating by Carlos Hernandez
"This is my first review I’ve done. To be truthful, I feel the John and the coworkers care more about me than they do about the business. This guy sees and treats you like family, he takes time to answer your questions and breaks down what is on paper to the degree that when you sign up , you literally have no doubts of what your getting. As for questions when you call him , he’s got everything you need to know! I once asked for the person that I signed up with, and they happily told me he was getting married ! Dude made me feel like family! Respects to all the employees !!"
We responded:
"Carlos, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - John"
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BZ Mom

December 16, 2022

5  out of  5
rating by BZ Mom
"We have been with state farm for a long time now. John and his team are always willing to help with any of our insurance needs. He always offers the best costumer service."
We responded:
"Thank you so much for this feedback, we appreciate your review. Customer service is my top priority and I'm always here to help! -John"
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Sandra Roman

December 14, 2022

5  out of  5
rating by Sandra Roman
"I have nothing but good reviews for this agency, yesenia has helped me secure my life insurance also helped me with a Saving account from US BANK! She always answers all my question and very helpful in guiding me into the right steps! Makes each process very simple. Please go visit her at John Hernández office."
We responded:
"Thank you for your feedback, Sandra, we appreciate the five star review. Yesenia is an asset to my team and always goes above & beyond for our customers. We're so glad she was able to assist you with your insurance and financial services. -John"
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Claudia Brito

December 14, 2022

5  out of  5
rating by Claudia Brito
"Esther was awesome at assisting me with my life policy, she explained the different programs and personalized it to my needs. Highly recommend her!"
We responded:
"Claudia, thanks for taking the time to leave this review. Esther is great and we appreciate your recommendation of her. -John"
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Andre Alaverdyan

December 14, 2022

5  out of  5
rating by Andre Alaverdyan
"This branch is on top of their game! Someone always answers when you call, very pleasant, requests are taken care of promptly, prices are competitive, and John will make sure to save you money! His office has been taking care of my insurance needs for many years, and I’m absolutely grateful for the work they do. I appreciate you guys!"
We responded:
"Thank you for your review, we love positive feedback! We will always get you the best price! I appreciate your continued business with my agency and team. -John"
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Brice

December 2, 2022

5  out of  5
rating by Brice
"Yessenia Alba has great customer service !!!"
We responded:
"Brice, thank you for giving us the opportunity to serve you! - John"
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Jonathan Escobar

November 7, 2022

5  out of  5
rating by Jonathan Escobar
"They are really quick in helping out when needed and reliable."
We responded:
"Jonathan, thanks so much for your excellent 5 star review! We truly appreciate you and your feedback! - John"
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Francisco Moctezuma

November 3, 2022

5  out of  5
rating by Francisco Moctezuma
"I've had State Farm for less than six months, and I am happy moving insurance and paying a bit more. I know I am protected and don't have to worry about the what-ifs. I've had excellent service when I call and go to the office. Yessenia is amazing and has answered all of my questions and concerns. She helped me enroll and add my two vehicles; when I had a car accident, they were there every step of the way! I was amazed at how quickly my claim was processed. The auto claim was processed in 3-4 weeks, and the money was in my account shortly after that. Today I added my new vehicle to my policy, and Yesenia and Esther were there to cover all the basics and ensure I was comfortable with my coverage. I have no complaints and will be/have recommended family and friends to switch over to State Farm. You will be satisfied with switching over and being helped by Yesenia or Esther. They are both fantastic, and I look forward to many more years with State Farm!"
We responded:
"Francisco, I'm thrilled that you made the switch to our agency. My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing this great review about Yesenia and Esther, and your recommendation. - John"
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Ondine Hollander

October 28, 2022

5  out of  5
rating by Ondine Hollander
"Insurance claims are never easy. Neither are repair shops, dealerships, of the third party companies who take their cut and mess up everything along the way. Yesenia, however, helped me with a really annoying claim, delivering above and beyond. Thanks, Yesenia!"
We responded:
"Hello, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - John"
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Jorge Gonzalez

October 27, 2022

5  out of  5
rating by Jorge Gonzalez
"Yesenia was really helpful and professional! i recommend this business to anyone looking for good deals on insurance."
We responded:
"Jorge, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - John"
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Riah Smith

October 27, 2022

5  out of  5
rating by Riah Smith
"Love John and his team! They made my first time purchase so seamless and easy . Easy to get in contact with and super helpful !!!"
We responded:
"Riah, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - John"